Chat – Support Board – AI Chatbot – WP

Chat – Support Board – AI Chatbot – WP is a WordPress help desk and live chat plugin built for customer support, sales communication, and automated chatbot workflows. It helps businesses manage customer conversations from one central system by combining live chat, ticket handling, AI chatbot support, and messaging automation inside WordPress.

The plugin supports real-time live chat between visitors and support agents. In addition, it allows businesses to create AI-powered chatbot flows using integrations such as OpenAI and Google Dialogflow. These chatbots can answer common questions, guide visitors, and reduce manual support work. It also supports WooCommerce integration, which helps stores provide product information and automated customer service directly through chat.

Support Board includes ticket management, group inboxes, agent assignment, desktop and email notifications, and saved reply templates for faster responses. Moreover, administrators can manage WordPress users, sync customer data, and use direct admin access without entering the full WordPress dashboard. Multilingual support and multisite compatibility make it useful for larger websites and agencies.

The plugin is suitable for eCommerce stores, service businesses, agencies, SaaS platforms, and support teams that need a complete WordPress chat and help desk system with AI chatbot automation and customer communication tools.

Key Features

• Live chat system for real-time customer support
• AI chatbot integration with OpenAI and Google Dialogflow
• WooCommerce chatbot support for product and order assistance
• Ticket system for managing customer requests
• Group inbox and agent assignment tools
• Email and desktop notifications for support teams
• Saved reply templates for faster responses
• User sync with WordPress accounts
• Direct admin access without opening full WordPress dashboard
• Progressive Web App support for admin access
• Multilingual support for global websites
• Multisite compatibility for WordPress networks
• Marketing and lead generation tools through chat automation
• Centralized customer communication dashboard

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