SupportCandy – Automatic Close Ticket
Trusted by customers
Price range: $3,95 through $7,95
Unlimited Use License
SupportCandy - Automatic Close Ticket 3.1.0
Automatically close inactive tickets with SupportCandy – Automatic Close Ticket. Set rules, send reminders, and manage support workflows efficiently.
You can purchase the WordPress plugin at a competitive price. It is 100% original as released by the author, and Spodly does not sell nulled or modified versions. We do not provide license keys or premium support for this plugin. For more information, please check our Terms & Conditions.
✔ Version: 3.1.0
✔ Developer: SupportCandy – Automatic Close Ticket Author
✔ License: GPL
✔ Category: WordPress Plugin
✔ Usage: Unlimited Websites
✔ Includes: Original files + documentation
✔ Technical support
- ✔ Updated:
Overview
SupportCandy – Automatic Close Ticket is a WordPress helpdesk add-on that automates the closure of inactive support tickets within the SupportCandy system. It helps support teams maintain an organized ticket environment by removing unresolved or abandoned tickets after a defined period.
First, the add-on allows administrators to set a specific number of inactivity days before a ticket closes automatically. As a result, teams prevent ticket clutter and keep the system focused on active requests. In addition, administrators can define which ticket statuses qualify for automatic closure, which ensures better control over the workflow.
Moreover, the plugin sends warning email notifications to customers before closing tickets. Therefore, users receive reminders and have the opportunity to respond before the system finalizes the closure. If no reply occurs, the system closes the ticket automatically after the configured time.
Furthermore, the add-on supports customizable rules that align with different support processes. For example, teams can close tickets marked as resolved after a set duration or handle pending responses efficiently. This flexibility improves ticket lifecycle management and reduces manual intervention.
Overall, SupportCandy – Automatic Close Ticket provides a structured method to manage inactive tickets. It improves workflow efficiency, maintains a clean ticket system, and ensures consistent handling of unresolved support requests.
Key Features
- Automatically close tickets after a defined period of inactivity
- Configure inactivity duration based on business needs
- Select specific ticket statuses for auto-closure
- Send warning email notifications before closing tickets
- Reduce ticket backlog and improve system organization
- Customize rules for different ticket scenarios
- Integrate seamlessly with the SupportCandy helpdesk system
Request a Theme or Plugin
If you’re looking for a specific WordPress theme, plugin, script, or design tool that isn’t currently listed on Spodly, don’t worry! We have a large library of themes and plugins available.
You can request any item you need using our product request form.
✔ 100% Original – All Premium Features Included
This item has been obtained directly from the original developers to ensure you get the most authentic and fully featured version available. Please note, we are not officially affiliated with the original creators, and we fully respect their effort and work. Any names, expressions, or trademarks are used only as necessary to accurately identify this product.
✔ Unlimited Site & Domain Usage
This file can be used on unlimited websites and domains, fully complying with WordPress’s GPL licensing policies.
✔ Support & Assistance
Although original author support is not included when purchased here, Spodly provides dedicated assistance to help you with installation, updates, and general usage. Our team is always ready to guide you and ensure your item works smoothly on your site.
✔ Verified Original Product
This product is delivered in its original, unmodified form exactly as released by the author. File integrity is regularly verified to ensure proper functionality and standard WordPress compatibility. You may also perform your own file verification at any time using the tool available below the product image.
✔ Updates Included – 1 Year / Lifetime
We ensure your site always stays up to date. Depending on the product you purchase, updates are provided for 1 year or a lifetime. You will be notified immediately when a new version is released, and the updated download link will be automatically delivered to your email.
✔ Why So Cheap?
All WordPress plugins and themes are under the GPL license, which allows redistribution. We buy items directly from the authors and offer them at a one-time low price for full access. Please note, original author support is not included when purchased from us.
Payment Accepted By
Tags
Categories
Reviews
There are no reviews yet.